Operation did not complete successfully because the file contains a virus or potentially unwanted software



remove win32/neshta.a and other viruses




This topic is intended to guide you with the easiest way to clean-up your PC from viruses like win32/Neshta.a which leads to the following error message:
"Operation did not complete successfully because the file contains a virus or potentially unwanted software"


You are not required to install additional third party tools or apps such as antimalware or antivirus because you will need only the windows defender to remove neshta.a virus.
If your desktop or laptop got infected with  win32/Neshta.a or other similar viruses which lead to infecting all files and folders, hence prevent you from opening all apps on computer and you will be unable to open images or video with the following error message:
"Operation did not complete successfully because the file contains a virus or potentially unwanted software."












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Note: If you failed to perform the next method, you should do a system restore for your computer in a way to clean up your PC from neshta and other viruses.

Read this topic to learn how restore your System










FIRST

Make sure that you are able to start windows defender app, otherwise you have to disable real-time protection of antivirus or anti-malware app first, in a way to enable windows defender.



1- Search for Windows defender and open it as administrator

2- If you are unable to open windows defender, go to All setting >Update & Security>Windows defender and turn-on Real-time protection. (you may need to disable third party anti-virus app).

3- Restart PC into Safe Mode by click on restart while press and hold on Shift key from keyboard.

4- Click on Troubleshoot.

5- Click on Advanced options.

6- Click on Start-up settings.

7- Click on Restart.

8- Type the number 4 from keyboard to start in Safe mode

9- Go to Start>All apps> Windows System> and open Windows Defender as administrator.

10- Select Full then click on Scan now.

11- After the full scan finished, go to History panel> All Detected items and click on Remove all

12- RESTART your PC



EXTRA SECURITY TASK:

1-Restart windows to normal mode.
2-Don't open or double click on any file or folder before antivirus app start.
3- Do full scan using third party antivirus (I will use free Avira antivirus for this task)















Watch this video to see how can you clean your PC safely and easily:








Thank you.




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